At leerda, customer satisfaction is our top priority. If you’re not completely happy with your order, we’ve got you covered.
✔Which countries or regions support shipment?
We offer worldwide shipping.
✔How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you. Contact Customer Service or email to 15656928861zy@gmail.com
📦 Processing Time
- Once we receive your return or damage claim, please allow 5–10 business days for processing.
📧 Start a Return or Report an Issue
- Email: 15656928861zy@gmail.com
💡 Standard Returns (Change of Mind)
- You may return eligible non-custom products within 7 days of delivery, no questions asked.
- Products must be unused, in original packaging, and in resaleable condition.
- Return shipping is free.
❌ Non-Returnable Items
- Custom-printed items (e.g., backdrops, banners, canvas prints) cannot be returned for refund unless defective or damaged.
- Once you approve the proof, the order is final — cancellations or changes are not allowed.
🛠️ Defective or Damaged Products
- Report any damage or defects within 14 days of delivery.
- Send your order number, photos, and a brief description to: 15656928861zy@gmail.com
- We offer store credit or a replacement, not refunds.